I was unloading my groceries in my garage and lost my balance and fell forward onto the floor of garage with the garage door down. I tried 3-4 times to get myself up, but couldn’t get on my knees. After about 20 minutes I pushed my alert button and the lady came on the console, got my info and called the paramedics, and 3-4 other calls for my help. Stayed with me the whole time till they came, I only took about 20 minutes till the paramedics came and others called. I was not hurt or bleeding. Only a few bruises (thank god). Everyone was so kind and helpful, especially the Life Alert lady who kept me talking asking if I was ok and reassuring me they would be here soon. The paramedics were so helpful and thorough on getting me on my feet. I did not require a transport to the hospital. This is the first time using Life Alert, having it for three years. It’s a wonderful system and I’m grateful that I have it. Thank you.

R.H. Massillon, OH

My mother has used her Life Alert system 3 times in the last several months. Each time the response was quick and the person on the phone asked questions to determine the extent of her emergency. She had fallen and the person talked with her until help arrived. They called me to inform me that emergency was on way and then called back to give me an update. All of the people I have communicated with have been very compassionate and thorough to be sure that my mom had the help she needed. My mom and I are both very happy with Life Alert and would recommend it to anyone who lives alone!

M.B. Virginia Beach, VA

I’m a commuter daily. I came home to a home full of smoke and Life Alert requesting my elderly mom to leave the premises. Life Alert informed me that the fire department had been notified and were on their way to my house. Life Alert repeatedly insisted that we vacate the house. It was the repetition of command that caused me to act in our defense. I got Life Alert for my mom because, as a commuter, I’m away from home for long periods of time. Mom does not use the telephone, a cane, and is often asleep. Because she fell twice, I got Life Alert; never did I expect it to have to help with a possible fire emergency. I’m glad we got the assistance of Life Alert; I can go to work at peace knowing mom has help – real help – at the push of a button. Thank you, Life Alert.

C.P. Ruther Glen, VA

I have had many occasions to call Life Alert. The response was always prompt and courteous and helpful. Help came immediately and took me to a hospital. I would not be comfortable without Life Alert. I am an active 90 year old and will always recommend you.

J.W. Somers, NY

My 97 yr. old husband and I had just returned home from one of his doctors and he was trying to get to the bathroom. At the bathroom door frame, he was trying to hold onto it and started (in slow motion) going down on the floor. He was half way in and half way out. I went to the kitchen and hit “help” [on the Life Alert machine]. Within a few minutes I heard sirens and help was on scene.

D.T. Leland, NC

My caregiver was with my mother on the third day after being hired. My mother had a fainting spell and the caregiver immediately clicked the Life Alert medallion. Help came and I and other family members were contacted in a very timely manner. Thank you.

D.B. Yellow Springs, OH

It was quite late and I got up to take my dogs out. While watching them, I turned from the patio door facing into the dining room where there was [someone] standing outside the window. I saw him first as I was in my wheelchair and he saw me and bolted away. The Life Alert staff was wonderful - they stayed on the phone until the police arrived. I was very frightened and they made me feel safe during the short period until the police arrived. They called me back the next day to see if all was well. Your service is more than worth the monthly fee. Thank you.

B.W. Pooler, GA

My aunt was dizzy. She notified Life Alert and got an answer right away, help was called and she was transported to the hospital quickly. Family was notified by phone and given important information about where my aunt had been taken for emergency care. Thanks to Life Alert, my aunt has peace of mind.

M.J. Tulare, CA

My husband was having a profuse bleeding episode after a fall - when bleeding wouldn’t stop he pressed the alert button and Life Alert response was immediate. [EMTs] arrived at the house within minutes, were very prompt, and helpful to get her to the hospital.

J.C. Park Ridge, NJ

I was outside doing some watering and painting a Shepard’s book. Lost my balance and couldn’t crawl because of bad knees. I contacted Life Alert and the fireman came, found me sitting on my fanny, and helped me get to my feet. I called back Life Alert because I did not have my phone with me. Thank you so much.

J.B. Nampa, ID