Real Life Emergencies from Life Alert members
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Emergency Testimonials Submitted Daily
Collected since July 3, 2008

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to by our thankful members.

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05.23.2016

Apparently, my mother got out of her bed about 2AM and found herself on the floor and unable to get herself up. Although there are adults living with her, they didn’t hear her or the phone when Life Alert called the house. That is when [Life Alert] called me and advised me they dispatched an ambulance. A short time later when all settled down, my mom was okay, and ambulance left. Life Alert called me back with an update. I was very impressed by the manner in which they handled the situation, and then took the time to call me back personally and fill me in.



05.23.2016

I fell out of the bed when I was trying to get up to use my urinal, I had been ill with a bad cold and UTI for several days prior to this time. My wife was out at the time, running errands and I was at home alone. I could not reach the telephone, so I pushed my Life Alert button. [Life Alert] contacted EMS and they arrived shortly thereafter. [EMS] helped me back into the bed. Without Life Alert, I wouldn’t have been able to get help.



05.23.2016

When I am sick or get ill, I push the [Life Alert] button and they send help fast. [Life Alert] calls my contact list and lets them know which hospital I am in. I am happy. Thank you.



05.23.2016

Mother fell on her back and was in a lot of pain. Life Alert contacted local EMS and contacts on her list. Life Alert agent was extremely helpful and reassuring prior to the ambulance arrival. Life Alert agent talked to EMS employee to share medical information.



05.23.2016

I fell down due to a slippery floor in my bedroom. I pressed my [Life Alert] pendant button and told the assistant what happened. She called the [EMTs]. When [EMTs] came to my home, I was on the floor and explained what happened and they picked me up. They were very nice.



05.23.2016

I stumbled and fell in the middle of the floor and couldn’t get up. I pressed the [Life Alert] pendant. Life Alert was very good at sending the fire department, who got me up and made sure I didn’t need hospitalization. Life Alert was good to follow-up later to make sure I was not injured.



05.23.2016

I fell on an outside step and unable to get up. I was not able to talk to Life Alert because the monitor was in a room far from the back door. Life Alert staff notified my daughter after notifying paramedics.



05.23.2016

I fell December 17th and was on floor 2 ½ hours as I had no Life Alert or any way to get up or call as the phone was not handy. My son purchased Life Alert for Christmas. So, when I fell on January 9th, I immediately pushed my [Life Alert] button and help was very, very prompt and the [Life Alert] fellows were very courteous. I wear [Life Alert] as a necklace.



05.23.2016

After a fall, I called Life Alert and discussed my problem - staff was very helpful. I chose to call my niece before calling EMS. When EMS arrived, information was given by [Life Alert] staff—making my transfer smooth.



05.23.2016

The Life Alert man stayed on the phone with me until the ambulance arrived. He kept contact with me and kept me calm, and that was critical. He had a very soothing voice. They contacted my niece right away. The ambulance was delayed. The Life Alert man called the ambulance company and told them to hurry! They finally showed up. I thank God for Life Alert being here for me! Great company!



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