Real Life Emergencies from Life Alert members
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Emergency Testimonials Submitted Daily
Collected since July 3, 2008

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to by our thankful members.

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03.26.2015

It was 8 am when my dad fell outside by the sliding glass door. Temp was -5 degrees, my dad has Parkinson’s and when he fell he couldn’t get up. Only to find out he broke his right hip in 3 places. Without Life Alert (he lives by himself) he would have frozen to death by the next day when I was coming over. They called me right away, and stayed on the line until [paramedics] and fire fighters got there. Life Alert definitely saved my dad’s life!



03.26.2015

Life Alert contacted me at my home to notify me that my mother had fallen. They had also notified EMS. They were very thorough and made follow-up phone calls to obtain status updates on my mother.



03.26.2015

On January 15th 2015 I used my Life Alert pendant and they stayed on the phone with me until the emergency staff got there and they were very helpful to the emergency staff when they arrived. I would definitely tell my friends.



03.26.2015

Mom had been feeling poorly but was resisting help. Brother and I asked her to do 2 simple things or we would push the [Life Alert] button- she refused so we did. Help arrived quickly, police then EMS, and mom was transported.



03.26.2015

My mother was disoriented at 5:00 am and used her Life Alert button - [EMTs] came immediately and called for me. We live around the corner so I arrived in minutes - they stayed on the line with her till I arrived and comforted her. Then they called the ambulance. She was enormously reassured she would be taken care of and was eternally grateful that she had the Life Alert. She said it is worth every penny.



03.26.2015

My father was feeling light headed and weak. He pushed his button and a Life Alert operator stayed on the line with my dad until the ambulance arrived. I was also notified by the operator, so was my sister. The ambulance attendant called my home when they arrived. Life Alert also called back later for a follow-up. Thank you!



03.26.2015

My mother slipped as I was bringing her into the home. I couldn’t hold her cause she was going backwards, I held her hand and just laid her down so she would not hurt herself. I pushed her Life Alert button and Life Alert called the fire department. They came and helped her off the ground. Thank you.



03.26.2015

I had fallen in my kitchen. I got into my living room where my Life Alert was. I put in a call and they were courteous and got the rescue squad for me and stayed on the line with me until help came. They were very good.



03.26.2015

I fell in the bathroom and was unable to get up. Due to severe arthritis and numerous knee surgeries I’m unable to bend my knees or even kneel on them to aid getting up from a fall. The caller was superior and remained in phone contact with me till paramedics arrived to help me up. I don’t remember the name of the Life Alert person who helped me but they were very calming, reassuring, and I truly appreciated it.



03.26.2015

My mother fell in her bathroom. She could not get up. She pressed her Life Alert; she could not hear them respond and was able to call me on her portable phone. They contacted me on my way to her home and I was met by the paramedics. So glad she has it! My mother is doing well. She is 91 and lives alone.



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